Questions? We’re here to help.
Finding the right support shouldn't add to the uncertainty of cancer. Here are answers to some common questions about OncAlly and how we can help.
-
OncAlly provides personal, independent cancer education and navigation to help you better understand your diagnosis, explore your treatment options, and navigate the complexities of cancer care.
We take the time to listen, understand your individual circumstances, and focus on the questions and concerns that matter most to you. Whether you're facing a new diagnosis, making sense of complicated medical information, or considering your next steps, we're here to help you understand your options and move forward with greater clarity and confidence.
Explore our Services page to learn more about the ways OncAlly can help.
-
OncAlly is here for anyone who wants help better understanding or navigating cancer care. Whether you've recently received a diagnosis, are considering treatment options, exploring clinical trials, seeking a second opinion, or simply trying to make sense of complicated medical information, we're here to help.
We also support family members and caregivers who want to better understand a loved one's cancer care and how they can help.
No matter where you are in your cancer journey, you don't have to navigate every question on your own.
-
When you choose OncAlly, you'll work directly with our founder, Daniel Zlott, PharmD, BCOP. Daniel is a board-certified oncology pharmacist with extensive experience in cancer care, clinical research, and healthcare education.
During his time at the National Institutes of Health (NIH) Clinical Center, Daniel worked directly with people receiving cancer treatment and helped conduct clinical research involving innovative cancer therapies. He later held senior leadership positions focused on helping healthcare professionals better understand complex medical information and advances in patient care.
Daniel founded OncAlly to make his experience and expertise available directly to people navigating cancer, providing the time, attention, and personalized educational support that can make a meaningful difference during a challenging experience.
Learn more about Daniel and the story behind OncAlly on our About page.
-
OncAlly complements the care you receive from your healthcare team by providing additional time, personalized education, and support focused on helping you understand and navigate your cancer care.
While your healthcare team is responsible for diagnosing and treating your cancer, OncAlly focuses on helping you understand the information you're receiving, explore educational information about your options, and prepare thoughtful questions for your healthcare providers. We take the time to understand what matters most to you and help you communicate your personal priorities, preferences, and concerns to your healthcare team.
OncAlly doesn't diagnose conditions, prescribe medications, or recommend specific treatments. Instead, we help you become a more informed, prepared, and confident participant in your care.
About OncAlly
-
OncAlly offers a range of personalized cancer education and navigation services designed to help you better understand your care and feel more prepared for the decisions and conversations ahead.
We can help you make sense of complex medical information, understand treatment approaches, explore clinical trials, navigate second opinions, and prepare for and participate in medical appointments. Whether you need help with a specific question or ongoing support as your needs evolve, we'll work with you to understand your priorities and provide education and guidance tailored to your situation.
Visit our Services page to learn more about the support we offer.
-
Absolutely. A cancer diagnosis often comes with unfamiliar medical terminology, complicated information, and important decisions. It can be difficult to make sense of everything, especially when you're receiving a lot of information in a short period of time.
OncAlly helps explain your diagnosis, cancer biology, treatment approaches, and relevant research in language that's easier to understand. We can also help you explore the potential benefits, risks, and practical considerations of different treatment approaches, with attention to your individual circumstances and what matters most to you.
While we don't recommend specific treatments or make medical decisions, we help you develop a clearer understanding of your options and prepare thoughtful questions for your healthcare team.
Our goal is to help you feel informed, prepared, and confident as you participate in decisions about your care.
-
Yes. Clinical trials can offer opportunities to participate in research exploring new approaches to cancer care, but finding and understanding them can be challenging.
OncAlly can help you identify clinical trials that may be relevant to your diagnosis and circumstances. We can also help you understand trials you're already considering by explaining their purpose, the treatments being studied, eligibility requirements, and what participation might involve.
We'll help you prepare thoughtful questions for your healthcare team or clinical trial research team so you can better understand your options. While we cannot determine whether you're eligible for a particular trial or whether participation is medically appropriate for you, we can help you feel more informed and prepared as you explore these opportunities.
-
Absolutely. Seeking a second opinion can be a valuable way to gain additional perspective on your diagnosis and treatment options. It doesn't mean you lack confidence in your current healthcare team. Sometimes, hearing another expert's perspective can help you feel more comfortable with the decisions ahead.
OncAlly can help you identify physicians and cancer centers with expertise relevant to your diagnosis, understand factors to consider when choosing where to seek a second opinion, and prepare questions to make the most of your consultation.
While we don't schedule appointments or make medical decisions on your behalf, we can help you navigate the process and feel more informed and prepared when meeting with another specialist.
-
Yes. Medical appointments can involve a lot of information, and it isn't always easy to absorb everything while also remembering the questions you wanted to ask. OncAlly can participate virtually in your medical appointments to provide additional educational support.
Before your appointment, we'll help you prepare questions and identify the topics most important to you. During the appointment, we can help clarify information, ask questions with your permission, and help ensure your priorities and concerns are communicated to your healthcare team. Afterward, we'll discuss what you learned and help you identify any remaining questions.
Appointment participation is included in our Plus subscription and is also available as a standalone service for eligible existing clients.
Services and Support
Getting Started and Working Together
-
Getting started is easy. Simply schedule a free 15-minute consultation so we can get to know each other and talk about how OncAlly might be able to help.
During our conversation, we'll learn a little about your situation, the questions or challenges you're facing, and the type of support you're looking for. We'll also explain how OncAlly works, answer your questions, and explore whether our services are a good fit for your needs.
There's no obligation to purchase anything. It's simply an opportunity to connect, ask questions, and decide whether working together makes sense for you.
-
The information we'll need depends on the services you choose and the questions you'd like help answering.
We may ask you to share relevant medical records, such as pathology reports, imaging reports, treatment summaries, or other information you've received from your healthcare team. Just as importantly, we'll want to learn about you - your questions, concerns, preferences, and what matters most to you as you navigate your care.
You don't need to have everything organized before reaching out. We'll help you understand what information would be useful and how to share it with us as we get started.
-
OncAlly offers two ways to get the support you need, depending on your circumstances and preferences.
Our subscription services provide ongoing, personalized cancer education and navigation for people who want consistent support as their needs evolve. If you're looking for help with a specific question or situation, our standalone services allow you to get focused support without committing to a monthly subscription.
Explore our Subscription Services and Standalone Services to learn more about each option and find the approach that works best for you.
-
We believe you should understand the cost of your services before making a commitment. That's why OncAlly provides clear, upfront pricing for all of our offerings.
Our subscription plans start at $499 per month, with a two-month minimum commitment. If a subscription plan isn't the best fit for you, we also offer a range of standalone services with fixed prices, so you can choose the support that best fits your needs.
-
OncAlly is a private-pay service, and we do not bill health insurance companies or participate in insurance networks. Our services are generally not covered by health insurance.
You'll be responsible for paying for the services you purchase. We provide clear, upfront pricing so you'll always know the cost before making a commitment.
-
Absolutely. OncAlly is an independent cancer education and navigation service. We are not affiliated with your healthcare providers, hospitals, insurance companies, or pharmaceutical manufacturers. OncAlly is compensated exclusively for services provided to our clients, not through referral fees, commissions, or financial arrangements with healthcare providers, hospitals, insurance companies, pharmaceutical manufacturers, or other organizations.
We work for you, and only you.
Our role is to provide independent, personalized education and navigation focused entirely on your needs, questions, and priorities. Our support is guided by what matters most to you, not the financial interests of other organizations. We want you to have the information and confidence you need to make informed decisions with your healthcare team.
Pricing and Independence
Still have questions? Let's talk.
Every cancer journey is different, and we know you may have questions we haven't answered here. We'd welcome the opportunity to hear what's on your mind, learn more about your situation, and explore how OncAlly might be able to help.